Dynamics Community Forum Thread Details

Send Email from a static Shared Mailbox using Perform An Unbound Action

Hi,

I have set up a flow in power automate which (when certain field is set ) will send out a couple of emails using perform an unbound action step in power automate.

This is so I can reference email templates which we have saved in our system.

I have performed a demo to the customer and they are advising that the send from user is not an option, it needs to be sent from a shared mailbox to our contractors/customers.

Is this possible? On all examples I have came across online, I have seen it's using users (highlighted in red below).

I have a shared mailbox test and enabled in the system to use.

If this isn't possible from using this step can anyone advise any other way to automate emails out using templates from a shared mailbox?

Thanks

(Full json below)

{
/email_activity_parties/: [
{
/partyid_systemuser@odata.bind/: /systemusers(@{triggerOutputs()?['body/_ownerid_value']})/,
/participationtypemask/: 1
},
{
/partyid_account@odata.bind/: /accounts(@{outputs('Get_a_row_by_ID_-_Contractor_Account')?['body/accountid']})/,
/participationtypemask/: 2
}
],
/@@odata.type/: /Microsoft.Dynamics.CRM.email/
}