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End of day batch- EFTPOS receipting

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Posted on by Community member 20
Hello Microsoft Dynamics community, 
 
We use Dynamics NAV.  In our end of day batch while closing EFTPOS receipting, we receipted $2000 in EFTPOS but processed $2036 through our system.  A receipt of $36 was processed twice by mistake.  How can we rectify this is our system.
 
thanks
 
Khush
Categories:
Financial Management
  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 60,696 Super User on at
    End of day batch- EFTPOS receipting
    Hi, if you have already completed a bank reconciliation, you need to cancel it first. Sorry I don't know your specific version, you can refer to the information below.
     
    And, it is recommended that you test it in the test database first.
     
    Hope this helps.
    Thanks.
    ZHU
  • Community member Profile Picture
    Community member 20 on at
    End of day batch- EFTPOS receipting
    Hi Yun, If I will post general journal, one side is Bank GL account which I believe should be done through Bank reconciliation side?  If I will use Bank GL account directly, whether it will make any issue for bank reconciliation?
  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 60,696 Super User on at
    End of day batch- EFTPOS receipting
    How about using the General Journal to adjust directly?
  • Community member Profile Picture
    Community member 20 on at
    End of day batch- EFTPOS receipting
    Thanks Zhu, but my purpose is to reverse $36 from revenue account GL and Bank account GL, which is needed in the NAV system.  I am not going to change anything in EFTPOS.  So is there something I can do to reverse $36 in NAV?
     
     
  • YUN ZHU Profile Picture
    YUN ZHU 60,696 Super User on at
    End of day batch- EFTPOS receipting
    Hi, EFTPOS is not a standard function of NAV, please contact the partner directly.
     
    Thanks.
    ZHU

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