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Assigning new user

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I am trying to assign a new user, but maintain version button has been greyed out so I am unable to delete the current version that is assigned to the user. The 2 images attached show the user not being assigned a person but when you go into details of that user, there is a person attached and maintain versions for both is not active.

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Dynamics 365 Administration

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Hana Xue Microsoft Employee on at

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Assigning new user

Hi,
Can you tell us what product you use? Can you provide more detailed information so that everyone can direct you to the right forum for support?
Best Regards,
Hana
PerezAguiar on at

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Assigning new user

hey!

What product are we talking here? Also, it would be important if you could attach your screenshots.

Regards,