Data workspace went GA a few days ago. While there is no doubt that this is the
future for creating Dataverse data models, it does have two irritating
shortcomings. The first issue is that you cannot save and edit your […]
The post Data Workspace...
This post explains how to integrate Amazon Connect with Dynamics 365 in a call
center environment. When customers call in, they can use DTMF (Dual-Tone
Multi-Frequency) to identify themselves. As a result, when an agent answers the
call, it opens ...
I heard a lot of good things about Amazon Connect recently so I decided to try
it out. Amazon connect is a cloud based contact center that enables you to
easily set up a contact center. I wanted to see […]
The post Amazon Connect & Dynamics 365
[...
The synchronization of emails into Dataverse has been a feature since Dataverse
started life as Dynamics CRM on-premise. It supports the sending and receiving
emails for both individual users and shared mailboxes in Dataverse. As an out of
the box...
Creating a Dataverse ERD, Entity Relationship Diagram, is a good way to document
and explain the structure of your Dataverse data model. As they say “A picture
is worth a thousand words”. The Power Platform does not have any tools […]
The post Da...
Dataverse has great out of the box auditing capabilities. Configuring the tables and columns you wish to audit is simple. Users have the ability to access the audit history for a record directly from its form. Audit logs consume log […]
Did you know you can create Model-Driven apps to run on mobile devices with offline capabilities? This functionality recently went GA . You now have the ability to operate Model-Driven Apps using Power Apps mobile on your mobile device. When [&...
Previously I used Power Apps monitor to identify problems in Canvas Apps when they were running in a web browser. While this is useful it is not much help if a user is getting an issue running your app on […]
The post