I love the new UI and the new timeline, but there were some choices made that never made sense. Specifically the navigation elements on the timeline.
This is a OOTB case with a timeline. I want to open one of the emails to view content or reply. Either way I want to OPEN the activity.
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Let’s click on the Email and see what happens…
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NOPE… Only the preview of the email. Great functionality, but still not what I want.
What about the BIG Purple circle? That is the same logic as subgrids. This must be it?
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NOPE… This opens the owner of the activity…. Why would anyone want this function? Seriously asking, because I have never understood why.
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There it is!!!.. The tiny little OPEN button….
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Subrids do it better
Check it out.. I click on the subgrid item, and magically it opens the actual record I am trying to see.
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BOOM
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This is more like it..
Dear MS… Please make the navigation look and feel the same as subgrids
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