Generate Smart Inline Email Drafts with Copilot in Seconds

Responding to customer inquiries quickly and accurately is essential for maintaining customer satisfaction. While agents have always been tasked with crafting personalized responses, the process can be time-consuming, especially when addressing multiple customer issues. This is where Inline Assistance with Copilot comes in, changing the way customer support agents respond to emails. Using AI, Inline… Read More »

The post Generate Smart Inline Email Drafts with Copilot in Seconds first appeared on Microsoft Dynamics 365 CRM Tips and Tricks.