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Receive unannounced sales returns (return details included)

In cases of incorrect deliveries or damaged products, customers may return items. Upon receipt of these returns, it is often necessary to register them in Microsoft Dynamics. Depending on the condition and nature of the returned item, it may be re...

Laurens vd Tang 2,576 Super User 2025 Season 1
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Receive unannounced sales returns (Blind return)

Customers may return items due to incorrect deliveries or damaged products. Once received, the returned item must be registered in Dynamics, where it can be restocked, scrapped, or sent back to the supplier. Dynamics streamlines this process by of...

Laurens vd Tang 2,576 Super User 2025 Season 1
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Load receiving completed confirmation

The new ‘Load receiving completed confirmation’ feature lets warehouse employees register the product receipt number via the warehouse app. Linked to the supplier’s packing slip, this number ensures accurate invoice validation by confirming goods ...

Laurens vd Tang 2,576 Super User 2025 Season 1
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Containerization

Containerization in Dynamics 365 Supply Chain Management (SCM) is a feature that optimizes the packing process by automatically selecting the appropriate packaging, such as boxes or pallets, during picking. This eliminates the need for a separate ...

Laurens vd Tang 2,576 Super User 2025 Season 1
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Warehouse inventory transactions mechanism

A warehouse inventory transactions mechanism improves efficiency by reducing database records. Instead of creating multiple entries for each item movement, Dynamics consolidates transactions into a single dataset, cutting records from 8,000 to 2,0...

Laurens vd Tang 2,576 Super User 2025 Season 1
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Work processing policies

Warehouse workers often handle complex picking orders, including products with serial or batch numbers. To improve efficiency, the put step can be executed in the background after picking. For example, when picking a sales order with 2000 serial n...

Laurens vd Tang 2,576 Super User 2025 Season 1
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Work audit data capture

The work audit data feature in warehouse processes enables employees to capture and update shipment information or print relevant documents during operations. This is particularly useful for tracking numbers, packing details, or updating shipment ...

Laurens vd Tang 2,576 Super User 2025 Season 1