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Finance | Project Operations, Human Resources, ...
Suggested answer

Customer Pools - aging snapshot - amount due balance

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Posted on by 80
Hi, I am having an issue where we are using the following criteria
When we go to preview the pool it contains customers that have negative balances as seen below
anyone have any idea what's going on here? 
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  • Suggested answer
    Arvind Bharti Profile Picture
    99 on at
    Customer Pools - aging snapshot - amount due balance
    HI,
     
    I also tried this but it worked for me
     
  • Abhilash Warrier Profile Picture
    114 on at
    Customer Pools - aging snapshot - amount due balance
    Hi 
     
    Tried the similar scenario & it seems working. Could you please provide more details on the setups and process for generating the report, to review if any filters are missed. Thank You.
     
     
     
     
  • seekingsolutions24 Profile Picture
    80 on at
    Customer Pools - aging snapshot - amount due balance
    I get both negative, and positive balances below 5000
  • André Arnaud de Calavon Profile Picture
    293,354 Super User 2025 Season 1 on at
    Customer Pools - aging snapshot - amount due balance
    Hi seekingsolutions24,

    Do you only get negative balances? Or also positive ones? Are balances smaller than 5000 excluded or not?

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