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Suggested answer

Navision web client is not displaying

Posted on by 18
Hi everyone,
 
I using Navision web client for past a year, But now I facing some issue that Navision web client is not displaying after refreshing the webpage.
What I do now ?
  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 70,243 Super User 2024 Season 2 on at
    Navision web client is not displaying
    It seems to be an AD authentication issue. Can you log in if you change it to NAVPassword?
     
    Thanks.
    ZHU
  • gdrenteria Profile Picture
    gdrenteria 10,067 Most Valuable Professional on at
    Navision web client is not displaying
    Hi
    Can you try changing the user that runs the nav service and try another one, then restart the service again.
    Is the error mentioned coming from the nav service?
    Best
    GR
  • ST-02101205-0 Profile Picture
    ST-02101205-0 18 on at
    Navision web client is not displaying
    This is the error showing in the event viewer
    "Message (PrincipalOperationException): Please look in TransientTelemetry for further details.
    Refreshing User Groups failed with ContextType: Domain.
    Exception: PrincipalOperationException"
     
    What I do now ?
  • ST-02101205-0 Profile Picture
    ST-02101205-0 18 on at
    Navision web client is not displaying
    How to check in event viewer 
  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 70,243 Super User 2024 Season 2 on at
    Navision web client is not displaying
    You can check the event viewer and you should be able to see detailed error information.
     
    Thanks
    ZHU
  • gdrenteria Profile Picture
    gdrenteria 10,067 Most Valuable Professional on at
    Navision web client is not displaying
    Hi
    I was referring to the NAV service.
    Best
    GR
  • ST-02101205-0 Profile Picture
    ST-02101205-0 18 on at
    Navision web client is not displaying
    Hi Gr,
     
    There is no issues in DB and server when I try to refresh the page is become empty like this what I do ?
  • gdrenteria Profile Picture
    gdrenteria 10,067 Most Valuable Professional on at
    Navision web client is not displaying
    hi
    Can you check if the service is up and running? If the database is also up?
    What do you get specifically? Any errors or nothing?
    Best
    GR
  • ST-02101205-0 Profile Picture
    ST-02101205-0 18 on at
    Navision web client is not displaying
     
    There is no error messages are showing once I refresh the web client the page become blank
  • YUN ZHU Profile Picture
    YUN ZHU 70,243 Super User 2024 Season 2 on at
    Navision web client is not displaying
    Is there any error message? You can check the event viewer.
    You can also try reinstalling the client on the server side.
     
    In addition, to refresh the data, you only need to use F5, there is no need to refresh the web page.
     
    Hope this can give you some hints.
    Thanks.
    ZHU

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