Check digit error on vendor invoice with Norwegian vendor bank account

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Posted on by ET-21110112-0

Hello! We are running into an error I haven't seen before when trying to process invoices for a Norwegian vendor. We did not have any errors when adding the Norwegian bank account to the vendor's account, and it matches the invoice's payment instructions. However, when we add the vendor bank account to the invoice, a banner that says, "The check digit of the payment reference is incorrect" pops up and processing cannot continue.

Has anyone had a similar issue? Any ideas of how to resolve this issue?

Thank you!

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Finance