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error while applying credit memo to invoice 'There is no Cust. Ledger Entry within the filter.'

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Posted on by NZ-06081612-0

19

I want to apply credit memo to an invoice.

Usually when I click on 'applies to ID', the balance changes to 0.

However, for this particular invoice when I do the same, the balance does not change at all.

When I click post I get the following error:

"There is no Cust. Ledger Entry within the filter."

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Valentin Castravet 22,408 Super User 2024 Season 2 on at

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error while applying credit memo to invoice 'There is no Cust. Ledger Entry within the filter.'

Is the invoice already applied to another entry, such as a payment? If it is, that will trigger the error message. In that case, you'll need to unapply the invoice from the payment first.

Valentin Castravet
Work: Zander ERP Services
Blog: Dynamics 365 Business Central Insights
LinkedIn: www.linkedin.com/in/valentin-c-0500a247/
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Khushbu Rajvi. 2,138 on at

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error while applying credit memo to invoice 'There is no Cust. Ledger Entry within the filter.'

The error occurs when the system can't find the relevant customer ledger entry. Check for any filters, ensure the credit memo and invoice belong to the same customer, verify the currency and dates match, and ensure the invoice is still open.
make sure you have reserve transaction after unapplied entries.

Hope this helps: https://community.dynamics.com/forums/thread/details/?threadid=e8be997b-fdce-ee11-9079-00224827eb85
https://www.youtube.com/watch?v=FxWOLxo73Uk
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Andera_P 23 on at

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error while applying credit memo to invoice 'There is no Cust. Ledger Entry within the filter.'

Hi!

Looks you are selecting a closed customer ledger entry.

Try to use "Apply Entries" functionality, it will open "Apply Customer Entries" look there if you will see the transaction select it and click "Set Applies-to ID" and then click "Post Application".

Best Regards

Andrea.
gdrenteria 10,067 Most Valuable Professional on at

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error while applying credit memo to invoice 'There is no Cust. Ledger Entry within the filter.'

Hi

I hope this can help you. Is the invoice you are applying it to closed?

Dynamics NAV: Error: There is no Cust. Ledger Entry within the filter. Filters: Document No.: PSIXXXXX, Customer No.: CXXXXX, Document Type: Invoice, Open: Yes (navgeek.blogspot.com)

Best

GR

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