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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Customer approval work...
Small and medium business | Business Central, N...
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Customer approval workflow- create customer

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Posted on by CU20111356-0 4
Hi, I would like to seek help with a specific customer approval workflow . Is it possible to have a group of approvals with two sequence no? 2 approvers for each sequence,that if at least one approves from the first one, it will already proceed to the next sequence approval.

The workflow refers to create new customers.  I have already tried testing it, but it still shows the error for restricted customer.

Thank you so much.
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Dynamics 365 Business Central
  • Suggested answer
    Valentin Castravet Profile Picture
    Valentin Castravet 25,794 Super User 2025 Season 1 on at
    Customer approval workflow- create customer
  • CU20111356-0 Profile Picture
    CU20111356-0 4 on at
    Customer approval workflow- create customer
    The workflow steps 
    The first event
    The second event
    And the group of approvers
  • gdrenteria Profile Picture
    gdrenteria 14,028 Most Valuable Professional on at
    Customer approval workflow- create customer
  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 77,351 Super User 2025 Season 1 on at
    Customer approval workflow- create customer
  • Suggested answer
    Valentin Castravet Profile Picture
    Valentin Castravet 25,794 Super User 2025 Season 1 on at
    Customer approval workflow- create customer
    Yes its possible. If you post a screenshot of your workflow we can see what's wrong with it.
     

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