Direct delivery registration error

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Posted on by taschliman

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Hi All,

I'm running into an error during intercompany direct delivery. We have 2 legal entities, the original sales order and purchase order is out of one company (Non WMS warehouse), while the intercompany sales order is direct to the customer out of the second legal entity (WMS Warehouse).

When I pick all the inventory for the intercompany sales order and attempt to post the packing slip, I get the following on only one of the items. The item that doesn't have an issue is a Batch tracked item, while the other is not. I can manually register this item on the intercompany purchase order and the packing slip will post, but it will not do it automatically like the other item. Is it that the items have to be batch tracked to work for intercompany direct delivery? Or am I missing something?

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Supply Chain Management

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taschliman 174 on at

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Direct delivery registration error

Hi Andre,

Thanks for responding.

I do see the transactions from the intercompany purchase order.

Item that does register:

Item that doesn't register:

If I go to the intercompany purchase order, I can manually register this item, and it will allow for the posting of the packing slip from the intercompany sales order. I'm stumped.
André Arnaud de Cal... 290,988 Super User 2024 Season 2 on at

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Direct delivery registration error

Hi Taschliman,

From the sales order line, you can open the related inventory transactions. Can you check if the inventory transactions do match the deltails on the sales order lines? E.g. check if there is a record, the quantity and the deduction status.