Posted Invoice

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Posted on by CU24021115-0

I have a customer posted invoice showing both debit and credit in the customer statement, so ZERO balance and when the payment is received the customer account became in credit:

Posting Date	Document No.	Description	Due Date		Original Amount	Remaining Amount	Running Total
Entries USD				0.00
10/08/24	PS-INV103135	Order S-ORD101174	10/08/24		20,034.00	0.00	20,034.00
10/08/24	PS-INV103135	Order S-ORD101174	10/08/24		-20,034.00	0.00	0.00
11/01/24	G00183	RBC USD Account	11/01/24		-19,999.00	-19,999.00	-19,999.00
12/26/24	PS-CR104021	Credit Memo S-CR1024	12/26/24		-225.60	-225.60	-20,224.60
					Total USD		-20,224.60

Posting Date	Document No.	Description	Due Date	Original Amount	Remaining Amount
Overdue Entries USD
11/01/24	G00183	RBC USD Account	11/01/24	-19,999.00	-19,999.00
12/26/24	PS-CR104021	Credit Memo S-CR1024	12/26/24	-225.60	-225.60
		Total USD				-20,224.60

Appreciate assistance.

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Dynamics 365 general

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CU24021115-0 46 on at

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Posted Invoice

Hello Abhilash Warrier,

Thank you for your reply. Strangely when I clicked the Customer Balance which is -$20,224.60 I noticed the payment received being applied $19,999.00 along with a credit note we applied for this client for items not shipped (Screenshot attached). However, when I go to the Posted Invoice and click on the Remaining Balance which is 0.00 I see the amount of the invoice in subject $20,034 is there both credit and debit, see the screenshot attached.

Appreciate your help, thank you.

Posted Invoice PP...

Posted Invoice PP...
Martin Dráb 232,508 Most Valuable Professional on at

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Posted Invoice

This question is a duplicate and in a wrong thread. Please continue the discussion in the thread in the Business Central forum.
Abhilash Warrier 116 on at

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Posted Invoice

Hi,

Could you please extract the data from Customer Balance to review all the transactions (Open & Closed). All Customers >> Customer Tab >> Balance >> Balance.

Please share the report name you are trying to review. Whether the report is standard, or any development/customizations are made?

Appreciate, if you could provide the details specifying in the Header (Invoice or Payments).
CU24021115-0 46 on at

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Posted Invoice

I am talking about a customer invoice that is posted both debit and credit, create a ZERO balance for the customer and when payment is applied it create a credit balance for the customer.

PS-xxx135 - C0029...

PS-xxx135 - Poste...

PS-xxx135 - C0029...
CU24021115-0 46 on at

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Posted Invoice

Can someone help, thank you