HYPERLINK not working on Chrome Browser

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Posted on by Carlos Herrando

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Hi all,

Recently we have changed the behaviour of some tiles in a page to be opened in another tab in the browser. This was done using HYPERLINK instead of PAGE.RUN and it works fine with Internet Explorer, Edge or Firefox.

Problem comes with Chrome, it is now working, when you click on the tiles nothing happens, no tab is opened, no error messages, nothing.

Please, could you help me?

Regards.

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CU27091122-0 2 on at

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HYPERLINK not working on Chrome Browser

I am facing same issue as you faced with hyperlink. could you please help me ?
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RockwithNav 6,562 on at

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RE: HYPERLINK not working on Chrome Browser

Congrats as you solved it of your own, but its not a part of this CU, there must be some different Error or cases.
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Carlos Herrando 171 on at

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RE: HYPERLINK not working on Chrome Browser

It is solved at least in NAV 2016 cumulative update 25, I don't know if it is solved before that cumulative update
Carlos Herrando 171 on at

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RE: HYPERLINK not working on Chrome Browser

Thank you Nabil for your quick answer.

We have tested this on different machines with different Chrome versions.

We have also tested on Mobile devices.

Adding the URL to trusted sites does not work.

It seems Chrome is blocking for security reasons but we don't know how to check this and also there is no Chrome messages saying it is blocking or similar.
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Community Member on at

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RE: HYPERLINK not working on Chrome Browser

Hello,

Have you tried on another machine ?

Maybe Chrome blocks popups for NAV Web Client? Try to add NAV URL to trusted sites
Carlos Herrando 171 on at

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RE: HYPERLINK not working on Chrome Browser

I wanted to say "It is not working" in the second line.