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Dynamics 365 Community / Forums / Supply chain | Supply Chain Management, Commerce / TMS : Freight bill - m...
Supply chain | Supply Chain Management, Commerce
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TMS : Freight bill - maintain charges

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Posted on by MZ-15041337-0 9

Hi all,

 

I am currently working on generating a freight bill and have encountered an issue. While I am able to generate the freight bill, I notice that it contains two lines: one generated from the rating engine and another from the Accessorial charges. However, upon confirming the shipment, only the line from the Accessorial charges appears in the "Maintain charges" section of the sales order, while the line from the rating engine does not.

To provide more context, I have attached screenshots below illustrating the issue.

Could anyone provide insights or guidance on why the line from the rating engine is not being populated in the "Maintain charges" section? Any assistance or suggestions on how to resolve this would be greatly appreciated.

 

Thank you in advance for your help.

 

Best regards.

MZ

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Dynamics 365 Supply Chain Management
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  • Suggested answer
    Zain Mehmood Profile Picture
    Zain Mehmood 2,897 Moderator on at
    TMS : Freight bill - maintain charges

    Hi MZ,

    A few additional things to check that might help resolve the issue:
    • A few additional things to check that might help resolve the issue:
    • Verify the rating profile: Ensure that the rating profile is correctly set up and assigned to the relevant carrier and shipping parameters.
    • TMS Misc Charges setup: Double-check that the Miscellaneous charges are properly configured under Transportation Management. This includes:
      • Correct carrier
      • Proper carrier service
      • Delivery terms and transportation method all aligned with your shipment.
    • Freight bill type and assignment:
      Confirm that the Freight bill type and Freight bill assignment rules are correctly defined to ensure the charges from the rating engine are processed and linked to the shipment correctly
    Let us know what you find these settings often control how and when charges get passed to the sales order during confirmation. I expect the issue to be at TMS charges setup. 
    Thanks, 
    Zain. 
  • Suggested answer
    Holly Huffman Profile Picture
    Holly Huffman 5,510 on at
    TMS : Freight bill - maintain charges
    Good morning, afternoon, or evening depending on your location!
     
    Thank you for sharing the details of the issue and providing screenshots for context. Based on your description, it seems that the line generated from the rating engine is not being transferred to the "Maintain charges" section of the sales order upon shipment confirmation.
    Possible Causes and Steps to Resolve:
    1. Rating Engine Configuration:
      • Verify the configuration of the rating engine in the Transportation Management Parameters.
      • Ensure that the rating profile used for the shipment is set to transfer charges to the sales order.
    2. Apportionment Settings:
      • Check the apportionment engine settings tied to the rating engine.
      • Confirm that the apportionment rules are correctly defined to allocate charges to the sales order.
    3. Accessorial Charges Priority:
      • Review whether Accessorial charges are overriding the rating engine charges due to priority settings.
      • Adjust the priority or ensure both charges are set to appear in the "Maintain charges" section.
    4. Plugin or Customization:
      • Analyze any plugins or customizations that may be affecting the transfer of charges.
      • The issue could stem from a validation or pre-processing step that excludes rating engine charges.
    5. Testing and Logs:
      • Test the process with a different shipment or rating profile to identify if the issue is specific to certain configurations.
      • Review system logs for errors or warnings related to the freight bill generation process.
     
    Hope this helps some!

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