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Plugins/Custom Code in Customer Service Professinal

Posted on by 2
No plugins or custom C# code to extend workflows. this info is right or wrong
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  • Plugins/Custom Code in Customer Service Professinal
    Yes, there are certain limitations. But I haven't heard that the Professional use rights should block the implementation of plugins and workflows.
     
    This is an excerpt from the latest D365 License Guide (July 2024) for Customer Service.
     
    The full guide can be found here: https://www.microsoft.com/content/dam/microsoft/final/en-us/microsoft-brand/documents/Dynamics-365-Licensing-Guide-July-2024.pdf
    Page 13-15 is the one that is directly related to Customer Service.

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