AI Revolutionizes NFU Mutual with Microsoft Copilot & Dynamics 365 | Dynamics 365 Customer Story

At #NFUMutual, streamlining sales and customer service processes is essential. With over a century of experience, the company needed a smarter way to manage communications and free up time for what truly matters—building relationships and delivering exceptional service. By integrating Microsoft #CopilotforSales with #Dynamics365, NFU Mutual transformed its workflow. Sales teams now save 1-2 minutes per email, significantly increasing productivity. But the impact went beyond efficiency—Copilot’s AI-powered email drafting has also made communication easier for employees with dyslexia, improving accessibility and confidence in their daily work. See how AI is transforming sales at NFU Mutual. Learn more in the full story here: https://www.microsoft.com/en/customers/story/22718-nfu-mutual-dynamics-365-customer-service