Choosing the Right Field Service Scheduling Option | Mark Christie | Dynamics 365 CRM Call Speaker

In this session from the March 2025 #Dynamics365Community CRM Call, Microsoft MVP Mark Christie breaks down the various field service scheduling options available in Dynamics 365, including Field Service, Universal Resource Scheduling (URS), and Resource Scheduling Optimization (RSO). He explains when to use each, their cost implications, and how they can be applied in unique industries beyond the typical "person-in-a-van" scenario. Learn how RSO can maximize efficiency by optimizing work hours, reducing travel time, and assigning the right skills to the right jobs. Don't miss these key insights to improve your resource scheduling strategy!