Tuesday Tip: Writing Effective Responses - part 2

Welcome to the tips series for writing effective responses in the community! ✍️

Whether you're an expert posting an answer, or the original author responding to requests for more detail, there are tools and best practices for maximizing successful community conversations.

Today's tip will focus on the new community feature - quick responses! ⚡

Use quick responses to increase efficiency

When you respond in the community often, you'll find that you repeat many of the same phrases and responses frequently. Save yourself some time by saving these frequently used snippets as quick responses that you can use again and again.

To use quick responses, you first need to create at least one in your profile.

Some common uses for quick responses:

• A salutation or greeting.
• A request for specific information that is typically useful for troubleshooting an issue.
• A commonly requested solution.
• A request to mark your reply as an answer (check the box 'Does this answer your question?') if it solved their problem.
• A closing and/or signature.

Notes:

• The content of your quick responses must adhere to the Community Code of Conduct (like everything else you post).
• You can use multiple quick responses in a single response.
• You can have up to 9 quick responses saved in your profile at present.
• Quick responses accept simple HTML formatting and links.